An AI permit department

The AI permit department that sees the correction loop closed.

Filing a permit takes thirty seconds. The hard part is everything after — the failed re-inspection, the plan correction, the second-round revision, the jurisdictional form that changes mid-flight, the long quiet push to certificate of occupancy. Loopback stays for the part most tools leave behind.

  • HVAC
  • Electrical
  • Plumbing
  • Solar
Permit Application Packet
Rev. 03

HVAC change-out

Municipality
Maricopa, AZ
Form set
MEC-01 / 02
Tonnage
4.0 / 14 SEER
Fees
$112.40

Re-submitted — awaiting re-inspection

Loopback · queue poll

Inspector J. Reyes — responded within 38 minutes.

How it compares

File-and-leave tools leave when the case gets interesting.

Most permit software bills per pull — so the economics stop being on your side the moment a correction lands. Loopback is one flat monthly seat. The work the office manager does after filing is the work the agent takes over.

File-and-leave competitors

  • per-pull billing

    Tools that bill per permit get paid when you file — and stop being paid when a correction lands. A failed re-inspection is a free fix the vendor is not motivated to make.

  • portal-refresh babysitting

    A dashboard that monitors the public permit portal hands the queue poll back to your office manager. They refresh it four times a day and read no movement each time.

  • voicemail to the building dept

    When the plan reviewer goes quiet for ten days, your office manager leaves a voicemail that may or may not come back. The case cools while the job is half-built.

Loopback

  • flat monthly seat

    One flat monthly seat per company — corrections, re-inspections, second-round revisions, and the long jurisdictional back-and-forth. All in.

  • agent owns the queue

    Loopback polls where the portal exposes an API and drives headlessly where it does not. Your office manager stops refreshing and stops voicemailing.

  • closes to certificate of occupancy

    A case is not closed when the permit is issued. Loopback carries it through plan corrections, re-inspection failures, jurisdictional form drift, and signs off to CO.

How it stays on the job

The next-action cursor never goes back to the office manager.

Loopback holds the next action on every open case — re-submit on a failed inspection, re-file on a plan correction, escalate when the inspector’s office has gone quiet. The agent never sets the cursor back to you; it stays on the case until the case is closed.

You see the cursor at /projects: every open correction, every resubmitted packet, every stalled queue — with a chronological record of what the agent did while you ran the rest of the business.

2 open corrections

awaiting resubmission

Failed inspection on Lot 14 — corrected packet queued for re-inspection.

Inspector J. Reyes responded within 38 minutes. The corrected packet is auto-attached to the same project — your office manager did not re-key a form, did not call the building department, did not wait on hold.

  1. Re-submit on failed inspection

    A red tag came back from the inspector — the corrected packet is reassembled and queued for re-inspection without the office manager re-keying a field.

  2. Re-file on plan correction

    Plan reviewer marked up a sheet — new packets are generated from the original CRM data and pushed back to the portal under the same project.

  3. Escalate on stalled queue

    No movement on the case for 24 hours — the agent pings the inspector’s office, escalates the revision, and logs the response so the office manager sees what happened.

Start

Hand your first permit packet to Loopback.

Pick the municipality, the trade, paste the scope notes a foreman sends in on the way to the jobsite. Loopback renders the city-specific application packet — right forms, right attachments, right fees — and stays on the case for the part that takes weeks.

Loopback

AI permit department for HVAC, electrical, plumbing, and solar contractors.

loopbackpermits.com

Pilot cohort

Built for the contractor whose office manager is currently the permit department.

Onboarding in small waves